Hospital Education Reintegration Service customer satisfaction feedback

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Q1. Delivery - We delivered what we promised and dealt with any problems that arose.
Q2. Timeliness - We responded to you and dealt with the issue within the time we said we would.
Q3. Professionalism - We were professional and knowledgeable.
Q4. Information - We kept you informed about progress and gave accurate and complete information.
Q5. Staff attitude - we had a friendly and polite attitude, sympathetic to your needs.
Q6. Fair Treatment - We treated you fairly.
Very satisfiedFairly satisfiedNeither satisfied nor dissatisfiedFairly dissatisfiedVery dissatisfied
Q7. Satisfaction - Overall, how satisfied or dissatisfied are you with the service you received?
Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
Q8. Teaching – We offered appropriate quality teaching & learning according to your medical/health needs.
Q9. Reporting – The quality of the progress reports received was of a high standard and met your expectations.
Q10. Reviews –The quality of input at review meetings was of a high standard and met your expectations.