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Customer Satisfaction Survey for Parks and Green Spaces Service
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Which area(s) of our service have you recently had contact with?
Allotments
Bath in Bloom
Parks & Green Spaces Information
Parks & Green Spaces Maintenance
Play Areas & Playgrounds
Sports Grounds & Sports Pitches
Council Owned Trees
Weddings in Parks
Other (Please specify below)
Other
Rating
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
Staff were polite, helpful, courteous and sympathetic to your needs
Staff were polite, helpful, courteous and sympathetic to your needs - Strongly Disagree
Staff were polite, helpful, courteous and sympathetic to your needs - Disagree
Staff were polite, helpful, courteous and sympathetic to your needs - Agree
Staff were polite, helpful, courteous and sympathetic to your needs - Strongly Agree
Staff were polite, helpful, courteous and sympathetic to your needs - N/A
Staff were professional and knowledgeable
Staff were professional and knowledgeable - Strongly Disagree
Staff were professional and knowledgeable - Disagree
Staff were professional and knowledgeable - Agree
Staff were professional and knowledgeable - Strongly Agree
Staff were professional and knowledgeable - N/A
We kept you informed about progress and gave accurate and clear advice and information
We kept you informed about progress and gave accurate and clear advice and information - Strongly Disagree
We kept you informed about progress and gave accurate and clear advice and information - Disagree
We kept you informed about progress and gave accurate and clear advice and information - Agree
We kept you informed about progress and gave accurate and clear advice and information - Strongly Agree
We kept you informed about progress and gave accurate and clear advice and information - N/A
We responded to your feedback with 15 working days
We responded to your feedback with 15 working days - Strongly Disagree
We responded to your feedback with 15 working days - Disagree
We responded to your feedback with 15 working days - Agree
We responded to your feedback with 15 working days - Strongly Agree
We responded to your feedback with 15 working days - N/A
We delivered what we promised and dealt with any problems that arose, in good time
We delivered what we promised and dealt with any problems that arose, in good time - Strongly Disagree
We delivered what we promised and dealt with any problems that arose, in good time - Disagree
We delivered what we promised and dealt with any problems that arose, in good time - Agree
We delivered what we promised and dealt with any problems that arose, in good time - Strongly Agree
We delivered what we promised and dealt with any problems that arose, in good time - N/A
You feel that you were treated fairly
You feel that you were treated fairly - Strongly Disagree
You feel that you were treated fairly - Disagree
You feel that you were treated fairly - Agree
You feel that you were treated fairly - Strongly Agree
You feel that you were treated fairly - N/A
Overall, how satisfied were you with the service you received?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
Don’t know N/A
Please use this space to make any further comments about your service
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