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The Hollies, High Street, Midsomer Norton, BA3 2DP (view on local map)

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Prefer to phone or email instead? Follow the links for individual services further down this page, or visit Contact Us for more information about contacting Council services.

Information on:

Library & Information Service opening hours

Monday 9.30am - 5.00pm
Tuesday 9.30am - 5.00pm
Wednesday 9.30am - 5.00pm
Thursday 9.30am - 5.00pm
Friday 9.30am - 4.30pm
Saturday

Closed (Library open as normal)

9.30 - 1.00pm

Sunday Closed

Christmas and New Year opening hours for council services

Please note: other organisations based in the Library and Information Service are managing their own opening hours during the holidays. More details are available lower down this page, in the other public and voluntary services section.

Unless otherwise stated, Bath One Stop Shop, Keynsham Library & Information Service and Midsomer Norton Library & Information Service are closed on Bank Holidays.
Find the next bank holiday on GOV.UK

Self-serve options

Self-serve kiosks, computers and telephones are available to:

  • Make payments for Council services.
  • Access the Homesearch website, planning applications, and many other Council and partner services.
  • Contact Council departments and external partner services for general enquiries, and to make appointments.
  • Search for jobs online at GOV.UK.
  • Search for Tourist and community information via the official Tourism Website. Leaflets are also available about a variety of local attractions on the Upper Ground Floor of the building.

Council services available through the Midsomer Norton Library & Information Service:

  • Council Tax and Business Rates - drop-in service available: Mon, Tues & Thurs 10.00am - 3.00pm (telephone service available Mon to Fri on 01225 477777)
    *For details on why we have changed the face to face hours for Benefits, Council Tax and Business Rates services please see our FAQs
  • Homesearch advice - drop-in service available: Tue 9.30am - 12.30pm (commences on 5 June)
  • Housing Advice  - drop-in service available: Thurs 9.30am - 12.00pm & 1.30pm - 4.00pm
    (no service on 27th Dec)
  • Housing Benefit and Council Tax Support - drop-in service available: Mon, Tues & Thurs 10.00am - 3.00pm (telephone service available Mon to Fri on 01225 477777)
    *For details on why we have changed the face to face hours for Benefits, Council Tax and Business Rates services please see our FAQs

Other public and voluntary organisations offering services at the Midsomer Norton Library & Information Service include:

  • Citizens Advice - service available: Tues & Fri* 9.30am - 2.00pm (drop-in) and Weds 9.30am - 2.00pm (appointments only)
    *From January 2019 Tues will be a drop-in service. Wed and Fri will be available for pre-booked appointments only
    Contact: 0344 848 7919 (10.00am - 4.00pm Mon to Fri*) 
    *From January 2019 the telphone line will be availbale 9.30am - 2.30pm Mon - Fri
    (no service available on Tues 25th, Wed 26th, Fri 28th Dec and Tues 1st Jan)
  • Curo - drop-in service available: Tues (in line with the opening hours shown above)
    Contact: 01225 366000
    (no service available on Tues 25th Dec and Tues 1st Jan)
  • Clean Slate - will be available from 7 January - drop-in service will be available on the first Monday and third Friday of the month:
    11.30am - 2.30pm
    Contact: 01225 302200
  • Reach - drop-in service available: Tues 9.30am - 4.30pm
    Contact: 01225 422156
    (no drop-in service available on Tues 25th Dec and Tues 1st Jan)

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