What are cookies?

A cookie is a small file, typically of letters and numbers, downloaded to your computer or device when you access certain websites. Cookies are then sent back to originating website on each subsequent visit. Currently across http://www.bathnes.gov.uk  we make use of cookies to help manage our website and make it easier to use.

How to check if cookies are enabled

Please be aware that if you disable cookies it will not be possible to use some of the facility’s and functions on the site. To check the current status of cookies please follow instructions from the list below:

 Internet Explorer

  • Select 'Tools' at the top of your browser window and select 'Internet options’, click on the 'Privacy' tab.
  • Ensure your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.

Google Chrome

  • Click on 'Tools' (or the spanner icon) at the top of your browser window and select Options or Settings
  • Select 'Under the Hood/Bonnet' tab and then select the 'Privacy' section, select the 'Content settings' button
  • Now select 'Allow local data to be set' This will enable cookies for your browser

Safari

  • Click on 'Safari' at the top of your browser window then select the 'Preferences' option
  • Select on 'Security', then 'Accept cookies' and select 'Always'

Firefox

  • Click on 'Tools' at the top of your browser window and select Options, then select the Privacy icon
  • Then select the 'Firefox will:' option and select 'Remember History'

 

Selecting allowed sites

It's possible to only accept Cookies when you are on the www.bathnes.gov.uk. You can add our web address to a 'safe list'. Follow the instructions below on how to do this:

 Internet Explorer

  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Under the 'Settings' menu slide the bar to the top, so that 'Block All Cookies' is selected
  • Click the 'Sites' button and enter www.bathnes.gov.uk in the 'Address of website' bar, then select 'Allow'

Google Chrome

  • Select 'Tools' (or the spanner icon) at the top of your browser window and select Options or Settings
  • Select 'Under the Hood/Bonnet' tab, locate the 'Privacy' section, and select the 'Content settings' button
  • Now select 'Block sites from setting any data' then select the 'Manage exceptions' button
  • In the 'Hostname Pattern' field type www.bathnes.gov.uk and ensure that the 'Behaviour' is set to 'Allow'

Safari

  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', then 'Accept cookies' and select 'Only from site you navigate to'

Firefox

  • Click on 'Tools' at the top of your browser window and select Options, then select the Privacy icon
  • In the first drop down menu labelled 'Firefox will:' select 'Use custom settings for history'
  • Click the 'Exceptions' button
  • In the 'Address of web site' field type www.bathnes.gov.uk and click 'Allow'

 

Cookies on our site

Google Analytics - used on www.bathnes.gov.uk, www.bathnes.gov.uk/changinglives, isharemaps.bathnes.gov.uk, http://www.bathnes.gov.uk/severeweather, www.bathnes.gov.uk/reportit

Cookie Description Expiry
__utma Records a users visits to our website, used to determine return visits and unique users. Never
__utmb Records when a users enters our website. At end of session
__utmc Records when a users exits our website. 30 minutes
__utmz Records where a user to our website was referred from, their location, which search engine they used, which search terms they used, what links they clicked on when visiting out website. 6 months

Google Analytics is a statistics facility that the Council uses to record information about your visit to our site, and helps us identify the information you are interested in. If you do not wish Google Analytics cookies to remain on your computer, you may either remove these cookies, or opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout.

For Google privacy policies please see: http://www.google.com/intl/en/policies/privacy/

 

Google Translate - used on www.bathnes.gov.uk

Cookie

Description

Expiry

googtrans

Stores your chosen language, if you decide to change is from English.

End of Session

PREF

This cookie is used to remember your language preferences if you choose to translate any pages.

1 month

Bath and North East Somerset is a world-class tourism destination, so in order to help users for whom English is not a first language we  use Google Translate to provide automated translations of any page on our website.

For Google privacy policies please see: http://www.google.com/intl/en/policies/privacy/

 

iShareMaps - used on isharemaps.bathnes.gov.uk

Cookie Description Expiry
ASP.NET_SessionId Session ID.  
LASTLAYERSBathNES/banes Last map layer viewed by user.  
LASTMAPBathNES/banes Last map area viewed by user.  
LASTPARAMSBathNES/banes Last parameters used to display map data.  
MYMAPS_OPENPANELS    
astun Contains the version number of the Aston software being used. 1 month
astun:currentLocation Stores the address information of the user to allow the user to reuse an address for locating services. 1 month
atLocation Stores user location information  1 month
atMapSize251    
atMyCouncil    

 

ModernGov - used on democracy.bathnes.gov.uk

Cookie Description Expiry
ASP.NET_SessionId

This temporary cookie is essential for secure use of the democracy web pages.  It enables you to securely log on, subscribe to notification emails, and to submit information to the council.

This cookie is not used for any purpose other than securing your logon session.

End of Session

 
 
Cookie Description Expiry
ASPSESSIONIDCASQACCA Session Cookie

End of Session

 
 

Jobs - jobs.bathnes.gov.uk/changinglives

Cookie Description Expiry
ASP.NET_SessionId Session Cookie, essential and allows you to log on to the jobs website so that you can manage your accoutn and apply for jobs online.

End of Session

 
 

Epayments - secure.bathnes.gov.uk

 
Cookie Description Expiry
ASPSESSIONIDAQQTDCQC Session Cookie End of session
ASPSESSIONIDCSQQBBSC

Session Cookie

End of session

 

Hotjar

We use Hotjar to help us understand user behaviour while on our websites and to provide some website features, like feedback forms or surveys. All visitor information is kept anonymous. Hotjar does not track or record visitors which have cookies disabled. 

Cookie Description Expiry
hjClosedSurveyInvites

This cookie is set once a visitor interacts with a Survey invitation modal pop-up. It is used to ensure that the same invite does not re-appear if it has already been shown.

365 days
_hjDonePolls

This cookie is set once a visitor completes a Poll using the Feedback Poll widget. It is used to ensure that the same Poll does not re-appear if it has already been filled in.

365 days

_hjMinimizedPolls

This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

365 days

_hjDoneTestersWidgets

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

365 days

_hjMinimizedTestersWidget

This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

365 days

_hjDoneSurveys This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

365 days

_hjIncludedInSample This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

365 days

_hjShownFeedbackMessage This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.

365 days

Full technical information about the cookies used by Hotjar and what they do can be found in their online documentation.

If a user enters their email address into the Incoming Feedback widget on pages using Hotjar, we have the ability to perform a search for personal data associated to individual visitors of the site. However, email addresses shown within Heatmaps and Recordings can not be linked to the search results. More information is available on the Hotjar website. You can make a request for this information via our normal Subject Access Request process.