Recycling and rubbish collections

Changes to your rubbish collection services from 6 November 2017

We now collect rubbish every other week in wheeled bins or re-usable rubbish bags. Recycling collections continue to be every week.  To find out more about the new collection service please go to Recycling and rubbish changes.

You can now find out your collection day and week by entering your postcode or street name into Services in Your Area

Check your new collection day and sign up for SMS reminders

Order a container

To order a recycling container online please go to Order a container. For all other orders or enquiries please contact Council Connect ( 01225 39 40 41)

Check your collection day

You can find out your collection day and week by entering your postcode or street name into Services in Your Area.

Our collection services

We currently provide weekly recycling and every other week rubbish collections to all households across the area. Click on the links to find out more about each service.

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Putting out your recycling and rubbish

  • Please put your recycling and rubbish out by 7am on your collection day (and no earlier than 8pm the night before)
  • Please put your rubbish in a Council wheeled bin or re-usable rubbish bag.
  • Please make sure you can fully close your bin/bag.  Do not put extra rubbish bags next to your bin/bag as we will not collect them.
  • Put your containers at the front edge of your property where they can easily be seen - please leave enough room for people to walk past them.
  • Don’t let litter blow from your containers – put a lid on your box if it’s windy
  • Bring your emptied containers back in on your collection day ASAP.  Do not leave re-usable rubbish bags or boxes on railings or steps. Do not use the litter bins to dispose of household waste – this is classed as fly tipping and you could be fined.
  • Your rubbish collection is only for items that cannot be recycled.  Please make sure that you make full use of the food, green box and blue bag recycling collections. Please separate the different items that go in your recycling box and rinse out food and drinks containers.
  • Do not put out large or hazardous items and please make sure that sharp items or broken glass are wrapped thoroughly before putting out for your rubbish collection, to prevent injury.
  • If you have a re-usable rubbish bag you must not put loose waste into these bags as we will not collect it. Put your rubbish into tied black sacks first.
  • If you move house, you must leave your bin/bag at your old property. The bin is Council property and must remain at the property it was allocated to. If you have been alocated a larger container, please contact us before you move, for further advice.
  • The Council has powers to fine people who do not present their waste properly.

Help with putting your waste out

If you need help putting your recycling or rubbish out for collection, please go to Help with putting your waste out

Severe weather- what to do

Our crews work hard to maintain usual services during severe weather, but sometimes delays do happen when roads are icy and driving conditions hazardous particularly for large, heavy vehicles.

We don’t take decisions to delay services lightly, but must consider the safety of our crews, pedestrians and other road users.

If severe weather continues for a long period please check  Current Collection Problems for updates and our facebook page and and local radio and media.



To find out if there is a current collection problem in your area, please go to Current Collection Problems

To report a missed collection, please go to Report It.

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