We aim to uphold the highest standards of client care and compliance with national service standards.
The Register Office is subject to inspection by an inspector from the General Register Office.
Their most recent report is available to view here: General Register Office Service Review Nov 2012 (PDF 303KB)
We also produce an annual report detailing how we performed against our advertised standards and key targets, and current levels of customer satisfaction.
The latest report is available to view here: Registration Services Annual Performance Report 2014-15 (PDF 208KB)
The Superintendent Registrar Jacqueline Bennett is required to produce an annual report about the Registration Service, supplying a detailed account of how it will move forward in the coming year.
The Registration Services delivery plans for 2014 - 2017 and 2015 are available to view here:
Registration Service Delivery Plan 2014 - 2017 (PDF 224KB)
Registration Service Delivery Plan 2015 (PDF 360KB)
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