We aim to uphold the highest standards of client care and compliance with national service standards.

The Register Office is subject to inspection by an inspector from the General Register Office.

Their most recent report is available to view here: General Register Office Service Review Nov 2012 (PDF 303KB)

We also produce an annual report detailing how we performed against our advertised standards and key targets, and current levels of customer satisfaction.

The latest report is available to view here: Registration Services Annual Performance Report 2014-15 (PDF 208KB)

The Superintendent Registrar Jacqueline Bennett is required to produce an annual report about the Registration Service, supplying a detailed account of how it will move forward in the coming year.

The Registration Services delivery plans for 2014 - 2017 and 2015 are available to view here:

Registration Service Delivery Plan 2014 - 2017 (PDF 224KB)

Registration Service Delivery Plan 2015 (PDF 360KB)

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at information_governance@bathnes.gov.uk

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