If you think someone is in immediate danger, call emergency services on 999. 
To report a non-emergency concern, call our specialist advisers on 01225 396000.

There are many different types of abuse and it can take place anywhere at any time. People can be at risk of harm or abuse if they need care and support. This includes people with a physical disability or illness, people who are elderly or frail or have sensory loss, or people living with dementia, a learning disability or a mental health need.

Abuse can be deliberate, or it can be the result of ignorance, or lack of training, knowledge or understanding. Sometimes if a person is being abused in one way they are also being abused in other ways.

Abuse may be physical, sexual or emotional. It could also be financial – you may know someone who is being put under pressure to change their will or to give money or property away. If someone is being discriminated against because of their race, sexuality or disability – that is also a form of abuse.

If someone is experiencing disrespect or ill treatment in an institution like a care home, nursing home, sheltered housing, acute hospital or in-patient setting, we call it ‘organisational abuse.’

You may know someone who is being neglected. Perhaps their medical or physical needs are being ignored. Or someone you know may be neglecting themselves.

If you are a professional or practitioner working with adults, or you want to know more about our policies, Local Safeguarding Adults Board (LSAB), leaflets, posters and more please visit our safeguarding page for professionals and practitioners.

There are many different kinds of abuse. They fall into the following broad categories. If you are worried that someone is at risk of harm or abuse please report your concern by calling 01225 396000.

Physical abuse – including assault, hitting, slapping, pushing, misuse of medication, restraint or inappropriate physical sanctions.

Domestic violence and abuse – (abuse and violence between people who are or have been intimate partners or family members) including psychological, physical, sexual, financial, emotional abuse and so-called ‘honour’ based violence.

Sexual abuse – including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, indecent exposure and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting.

Psychological abuse – including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks.

Financial or material abuse – including theft, fraud, internet scamming, coercion in relation to an adult’s financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits.

Modern slavery – encompasses slavery, human trafficking, forced labour and domestic servitude. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment.

Discriminatory abuse – including forms of harassment, slurs or similar treatment because of race, gender and gender identity, age, disability, sexual orientation or religion.

Organisational abuse – including neglect and poor care practice within an institution or specific care setting such as a hospital or care home, for example, or in relation to care provided in one’s own home. This may range from one off incidents to on-going ill-treatment. It can be through neglect or poor professional practice as a result of the structure, policies, processes and practices within an organisation.

Neglect and acts of omission – including ignoring medical, emotional or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating

Self-neglect – this covers a wide range of behaviour neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding.

If you are (or the person you are concerned about is) experiencing abuse from a family member or partner, please contact any of the following:

Find out more about domestic abuse…

If someone you know is not looking after themselves properly, this is a kind of self-abuse. They may be failing to wash themselves and/or their clothes. Perhaps they are not seeking medical attention or failing to look after their home.

If you are worried that someone might be neglecting themselves, please don’t hesitate to report your concern by calling Sirona Care and Health on 01225 396000.

 

We work at all times to help people live independently at home. We will deal with your concern sensitively and quickly, respecting the rights of all concerned. We work with other agencies to support anyone who has suffered abuse and neglect.

We will talk to you about all further action that we will take. We will take your wishes and feelings into consideration and maintain confidentiality unless this is impossible.

If someone is in immediate danger, please call 999.

If you are worried that someone living in Bath and North East Somerset might be at risk of neglect or abuse, please don’t hesitate to report your concern by calling Sirona Care and Health on 01225 396000.

To report a concern about domestic abuse ot hate crime call Avon and Somerset Police on 101.

Find out more about how to report abuse

General information

An Easy Read booklet about the government’s position on safeguarding

If you are a professional or practitioner working with adults, or you want to know more about our policies, Local Safeguarding Adults Board (LSAB), leaflets, posters and more please visit our safeguarding page for professionals and practitioners.

 

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