Do you feel like you need a bit of help with certain day-to-day tasks at home? Some people have family or friends who can give them this help, but if you don’t, or you would like someone to take the pressure off your family and friends, please speak to us about your needs.

Find out more about how to get information and advice about care and support to see what help is available for you. We can also talk to you about whether you are eligible for support for care at home from the council.

Whether you are eligible for council support or you are paying you care at home privately, care at home is a good way of getting some extra help so that you can stay living in your own home. Depending on your needs, trained and supportive care workers or nurses can help you with daily living tasks such as shopping, laundry, bathing, going to the toilet, preparing meals, medication and getting out and about. 

If you have any feedback or comments about care and support, please get in touch.

Well Aware

Wellbeing Options supports people in Bath and North East Somerset to live full and independent lives. Here you will find information about local care providers, services and activities, along with links to other useful websites and resources

Have you spoken to anyone about your care and support needs? If not, find out how to get information and advice about care and support. 

If you are eligible for Council support, we can help you arrange for a care worker to come to your home using your personal budget.

Please see the list of home care agencies providing a service in Bath & North East Somerset. You can also search for local care agencies on the NHS Choices website.

If you are not eligible but would like to arrange privately to get a care worker, the Care Quality Commission website lists organisations that provide care at home.

Find out more about the Home Care Service which enables adults to live in their own homes for as long as possible by providing help and support with personal care and daily living tasks, whilst ensuring they maintain their independence and personal dignity

 

If you are struggling with any vital day-to-day activities like eating, dressing yourself, getting around the house or getting out and about, find out how to get information and advice about care and support to find out how to get the help you need to make life easier. As part of this process, we will talk to you about what sort of support would suit you best and help you live an independent and healthy live.

If you are not eligible for care and support from the council, you can still arrange privately for a care worker to come and help out.  Visit the Care Quality Commission website for organisations that provide care at home or search for local care agencies on the NHS Choices website.

Find out more about the Home Care Service which enables adults to live in their own homes for as long as possible by providing help and support with personal care and daily living tasks, whilst ensuring they maintain their independence and personal dignity

Have you spoken to anyone about your care and support needs? If not, find out how to get information and advice about care and support.

If you have been told you are eligible for care and support from the council then we will do a means test to work out what (if any) part of your care at home you can afford to pay for. The cost of a care worker will be allocated to you as part of your personal budget.

If you are not found to be eligible find out more about your options for paying for care and support.

Have you spoken to anyone about your care and support needs? If not, find out how to get information and advice about care and support.

If you have sight, hearing or dual sensory impairment and already know you are eligible for support, you should already have been assigned a specialist care worker to visit you at home.

If you know you are not eligible for care and support from the council and you are arranging care privately, some care agencies offer specialist support. You can search the Care Quality Commission website  or the NHS Choices website to find an agency that provides staff who are trained to support people with sight and/or hearing impairment.

 

Have you spoken to anyone about your care and support needs? If not, find out how to get information and advice about care and support.

If you have learning disabilities and already know you are eligible for support, talk to the people arranging your care and support as they can help arrange for specialist care worker to visit you at home as part of your support plan.

If you are arranging care privately, some agencies offer specialist support. You can search the Care Quality Commission website or the NHS Choices website.to find an agency that provides staff who are trained to support people with your particular needs.

 

You need to let the care agency know if there is a problem. You should have all their contact details, but if you're unsure, talk to your care coordinator.

If you have any feedback or comments about care and support, please get in touch.

It’s also a good idea to share your experience with the Care Quality Commission to help them maintain accurate reviews about care services.

The time that your care worker visits should be agreed between you and the care agency. As a rough guide, you can usually choose from the following times:

  • Getting up – between 7 and 10am
  • Lunch – between 12 and 2pm
  • Tea – between 4 and 6.30pm
  • Going to bed – this can be agreed between you and the agency but it usually won’t be later than 9.30pm. 

Have you spoken to anyone about your care and support needs? If not, find out how to get information and advice about care and support.

If you already know you are eligible for support, talk to your care coordinator about arranging a care worker.

If you know you are not eligible but want to set up care at home privately, visit the Care Quality Commission website or the NHS Choices website.to find out about care agencies operating locally. 

If you have any feedback or comments about care at home services, please find out how to get in touch.

Well Aware

Wellbeing Options supports people in Bath and North East Somerset to live full and independent lives. Here you will find information about local care providers, services and activities, along with links to other useful websites and resources

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