Whether you are a consumer who is interested in how Food Hygiene ratings work or a business owner looking for specific advice, we can help answer any questions you may have about food safety.

If you are unsure of what you are looking for, you can click on one of the links below for a tailored selection of links that you may find useful.


I am a consumer interested in Food Safety or looking to make a complaint

I am a member of the public planning to set up a new Food Business

I am a food business operator looking for advice

We also offer a number of commercial services for businesses seeking advice on setting up or expanding their operations:

New Business Start-Up Service

Food Business Registration

Food Hygiene Rating Re-scoring

Primary Authority Arrangements

Allergen Awareness & Training

‘Gain & Retain 5’ Service

Below you can find advice on a wide variety of topics that will also outline what is legally required of food businesses. If you can’t find an answer to any questions you have, you can phone Public Protection at 01225 477508 and ask to speak to our duty officer (Monday to Thursday: 9AM to 5PM, Fridays: 9AM to 4:30PM).

Food Business Registration

Food Hygiene Training

Allergen Information

Food Safety Management Systems

Higher Risk Foods

Fitness to Work

Pest Control

Waste Management

Licencing, Events and Mobile Catering

Gas Safety

Structural Requirements

Health and Safety

Cleaning Product Advice


Smoking & E-Cigarettes

You may find our Food Law Enforcement Delivery Plan useful.

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Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

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