mouse

To book a pest control treatment

Contact Us 

01225 396007

Office hours are between

8.30am to 5.00pm Monday, Tuesday, Thursday,

9.30pm to 5.00pm Wednesday and 8.30am to 4.30pm Friday.

For general enquiries, you may also email Council_Connect@bathnes.gov.uk

How much does it cost?

For further advice on price click on Residential Properties or Businesses.

Please note, we only treat infestations of mice that are inside properties. We do not treat mice outside.

What you can expect from a visit?

Following a sight survey of the area, the pest control officer will be looking for signs to confirm the existence of the pest. This could be evidence of droppings or damage to food. The officer will be looking for clues as to what may be attracting the pest and where they are coming from. They will be looking for clues such as holes, feeding the birds, compost, management of waste etc.

The officer will want to talk to the customer to find out as much information as possible about the household, such as whether they have pets or children. This information is used in deciding the best course of treatment. If baits are to be used; the position of bait is discussed so that the risk to non target species is minimal.

After the survey, if treatment is not necessary, advice will be given to the customer.

Finally, an information sheet is given. This contains information regarding what poison has been used, safety precautions to take, contact details and details of the next appointment if this has been made.

How can I prevent an infestation?

  • keep your home in good condition so that mice cannot gain access easily
  • accumulations of waste and rubbish can attract rodents and will make a warm home for mice  ensure all rubbish and food waste is disposed of promptly and appropriately
  • remove potential nesting sites by keeping outdoor areas clean and tidy
  • store food and household waste in sealed containers/bins, away from where mice could get access
  • do not feed wild birds or other animals to excess - the food will attract unwanted pests e.g. mice

Frequently Asked Questions

1. How do I know I have a mouse problem?

2. Do you treat mice that are outdoors?

3. I have seen some droppings, how do I know if they are rats, mice or squirrels?

4. Do mice spread disease or cause any other harm?

5. Can I treat the problem myself?

6. How can I prevent an infestation?

7. How do you treat for mice?

8. What bait do you use?

9. How long does the bait take to work?

10. How do you put bait down, is it safe?

11. Do I have to treat the problem?

12. I have trapped a mouse, what do I do with it?

Answers

A1. If you have noticed any of the following signs, then you may have an infestation of mice.

  • sightings of live or dead mice
  • presence of burrows or nests, or mice droppings 
  • gnaw marks on any food or non-food material
  • footprints or tail swipes in muddy areas or dusty surfaces 
  • unusual stale odours indoors

A2. No, we are only able to treat mice that are inside the property. This is to ensure only mice causing a nuisance are destroyed and not field mice or other non-target species.

A3. Rats droppings are dark, bullet shaped. Mice droppings tend to be dark and rounder. Squirrels droppings are easy to crumble in your hand. If you are unsure, we offer a free identification service.

A4. Yes, mice urine and droppings can spread disease. You should disinfect any cupboards or areas where the rats may have been. A Pest Control Officer can advise you further when you have a visit.

A5. Yes, you can treat yourself. You can buy products from garden centres and hardware stores. However, we would advise carefully reading the instructions before using, so as not to poison any non-target species. If you use traps, you must ensure that you monitor them and then you will need to dispose of the mice yourself.

A6.

  • keep your home in good condition so that mice cannot gain access easily
  • accumulations of waste and rubbish can attract rodents and will make a warm home for mice  ensure all rubbish and food waste is disposed of promptly and appropriately
  • remove potential nesting sites by keeping outdoor areas clean and tidy
  • store food and household waste in sealed containers/bins, away from where mice could get access
  • do not feed wild birds or other animals to excess - the food will attract unwanted pests e.g. mice

A7. We generally use bait to treat a mouse problem. The amount, type and equipment used will depend on the assessment of the problem when the officer arrives.

A8. The Pest Control officer will decide on the best treatment including use of rodenticide, depending on each individual case. Common poisons used are Neosorexa, Rodex wax block, Deadline rat block, Rodex whole wheat or Roban whole wheat.

A9. It takes about 10 days to work. Mice are cautious creatures and may take it and store it, only eating it as a last resort. It is essential that you remove any potential food source e.g. feeding the birds, bedding, food from under rabbit hatches etc.

We usually advise a second visit 2 weeks later, unless the Pest Control Officer has stated otherwise.

A10. The Pest control officer is able to offer improved safety, using tamper-resistant bait boxes to prevent the accidental poisoning of other creatures, along with individual risk assessments for each job and the use of quality products.

A11. If you don’t then the problem will only get worse and this can lead to damage to your property such as gnawing through electrical wires.

A12. If you have set the trap yourself then you are responsible for getting rid of it. You are not allowed to release it into the wild again and must humanely dispose of it. We do not use traps ourselves. However, if you want us to treat the problem we are happy to do and there will be a charge.

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