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Bath and North East Somerset Council is all about improving people’s lives, now and in the future.  It is about achieving our vision to “make Bath & North East Somerset an even better place to live, work and visit” and about constantly challenging activities that do not help us deliver this vision. 

Performance management is an integral part of service improvement that allows actions to be taken in response to actual performance measured by the council and other partner organisations.

The Council has a set of key plans that explain what the Council, along with its partners, plan to achieve for the community in the coming years.

Council's Corporate Planning Process

The Council’s Corporate Planning Process brings its key plans together in a clear hierarchy that shows the relationship between the long term future for the area, the vision for the Council and the mid-term plan of action; the plan for the Council's finances, all the way down to what each Council service plans to achieve in the next year. 

External Inspections 

Bath & North East Somerset Council as a public organisation is subject to a range of scrutiny and assessment activities through external inspections in the interests of probity and value for money.

Performance & Intelligence

Performance intelligence is having the capacity to access, analyse, share and report on a wide variety of information in a prompt and readily understandable manner. 

2013/2014 Annual Performance Report

The 2013-2014 Annual Performance Report provides a snapshot of our progress and performance during the last 12 months.

2014/2015 Annual Performance Report

The 2014-2015 Annual Performance Report provides a snapshot of our progress and performance during the last 12 months.

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at information_governance@bathnes.gov.uk

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