If you live within Bath and North East Somerset, you can get a Residents' Discovery Card, which entitles you to exclusive offers and discounts in the area.
You can apply for your Residents' Discovery Card online by following the application process on this page.
Eligibility
To be eligible, you must live in Bath and North East Somerset, and belong to one of the following groups:
- Adults (18+) who pay Council Tax to Bath & North East Somerset Council, or can provide another proof of residency
- Children aged 14 or over
- Students in full-time education on a course which lasts for one year or more
You'll need to prove you're eligible by providing some basic identification and proof of residency. Please use the list of acceptable documents below to help you.
View full terms and conditions for Residents' Discovery Cards.
Apply for a Discovery Card
Applying for a Residents' Discovery Card is simple, but you will need to know a few things before you start.
Before you apply
As part of the application process, you will need to:
- Decide whether you'd like a physical or digital Discovery Card
- Book an appointment to collect and activate your card before you use it for the first time
- Make sure you've got appropriate documents or identification to bring to your appointment
- Be prepared to have your photo taken at your appointment
Expand the headings below for more information:
Choose either a digital eCard (to be displayed on your mobile device) or a physical card (made from recyclable plastic). Digital eCards can be used with Apple Wallet or with a chosen third party application for Android, such as Pass2u.
During the application process, we will ask you to book an appointment to collect and activate your card.
We recommend that you apply for and activate your Residents' Discovery Card before the day you plan to use it for the first time.
It may be possible to book an activation appointment on the day of your planned visit, but this is not guaranteed.
Available locations
You can select any of the following locations to have your photo taken and card validated. You cannot use your card until it has been activated.
Bath:
- Bath Housing, Welfare & Advice Service (previously known as the Bath One Stop Shop, Manvers Street)
- The Roman Baths
- Victoria Art Gallery
Keynsham:
Midsomer Norton:
During the application process, we will ask you to pick your preferred ID and a proof of residency document from the list below.
You must show these in person when you come in to validate and collect your card, documents can be in digital or paper format.
You also need an email address so you can receive an order confirmation email which will include the details of your booked card collection and validation appointment. If you don't have an email address, we will use a council email address in order to process your application.
ID documents and proof of residency
Providing identification
Choose your preferred form ID and proof of residency from the following options:
Adult
- Photo driving licences (ID only)
- Passport
- Expired Discovery Card
- Bath & North East Somerset Diamond Travel Card
- A signed credit or debit card
Child (14 to 17)
- Photo driving licences (ID only)
- Passport
- Expired Discovery Card
- Current B&NES Diamond Travel Card
- Student card
- Birth Certificate
Students
- Photo driving licences (ID only)
- Passport
- Expired Discovery Card
- Bath & North East Somerset Diamond Travel Card
- A signed credit or debit card
- Photo Student ID
Providing proof of residency
The following documents will be accepted as a proof of residency:
Adults
- B&NES council tax bill (personal, from the last 12 months)
- Recent bill with address on it (from the last 3 months)
- Bank or mobile phone statement (from the last 3 months)
- Bath & North East Somerset Diamond Travel Card
- Correspondence from Revenues & Benefits, HMG, HMRC, NHS (from the last 3 months)
- Recent payslip with address (from the last 3 months)
- Signed rental contract (signed within the last 3 months)
- Letter from refuge centre e.g. Julian House
Child (14 to 17)
- B&NES council tax bill (personal/parent’s name if living at home, from the last 12 months)
- Recent utility / other bill with address (child’s name/ parent’s name if living at home, from the last 3 months)
- Bank or mobile phone statement (personal/ parent’s name if living at home, from the last 3 months)
- Bath & North East Somerset Diamond Travel Card
- Correspondence from Revenues & Benefits section, HMG, HMRC, NHS (from the last 3 months)
- Recent payslip with address (from the last 3 months)
- Letter from college or school confirming address and length of course (from the last 3 months)
Students
- B&NES council tax bill (personal, from the last 12 months)
- Recent utility or other bill (with name and address, from the last 3 months)
- Bank or mobile phone statement (with name and address, from the last 3 months)
- Bath & North East Somerset Diamond Travel Card
- Correspondence from Revenues & Benefits section, HMG, HMRC or NHS (from the last 3 months)
- Recent payslip with address (from the last 3 months)
- Signed rental contract (signed within the last 3 months)
- Letter from college confirming B&NES home address and length of course (from the last 3 months)
Apply in person
If you can't apply online, you can apply in person at any of the above locations. During busy periods walk up appointments may not be available and you may be asked to come back another time. You can also call Council Connect on 01225 39 40 41. Council Connect representatives can help by filling out the online application and booking the visit to collect/validate the card.
What happens next
Download your eCard
If you use an Apple device, you can download your eCard from the Bath Heritage webstore to display in your Apple Wallet. You will need to enter your account number and date of birth before it will display.
If you use an Android device, you can use any third party Wallet app such as Pass2U to display the e-Card.
Rebook appointments or renew cards
To rebook a missed appointment or to renew your Residents' Discovery Card, you can book a new appointment online.