Claim a refund on your Council Tax

Use this page to find out how to get a refund if you’ve overpaid Council Tax.

Please expand the sections below to find out more about what you need to do.

If you have moved out of the area and were paying by Direct Debit

A refund will be paid to the same bank account the Direct Debit was taken from.

If you have moved out of the area and weren’t paying by Direct Debit

You can use the form below to claim a refund. If the bill is in more than one name, each named bill payer must complete this form to confirm how they wish the refund to be paid back. The credit can either be paid back to one person in full, or you can have the amount split between bill payers as required.

If you have moved within B&NES and have overpaid

If all parties have moved together, your credit will be transferred to your new Council Tax account.

If the bill is in more than one name and you have not moved together, each named bill payer must complete the form below to confirm how they wish the credit to be transferred. The credit can either be transferred to one account in full, or you can have the amount split between bill payers as required.

If you have Council Tax still to pay on your account, or on a different account within B&NES, we will not issue any refund. We will use any credit to reduce your other Council Tax bills.

Before you claim

To claim a refund on your Council Tax you will need:

• Your Council Tax account number
• Your bank details for a BACS transfer
• The names of anyone else named on the Council Tax bill