The purpose of processing
We (the council) is a data controller, which means that, under the General Data Protection Regulation (GDPR), we may collect, control and process your data and, in certain circumstances, special categories of data (previously known as sensitive data).
Personal information can be anything that identifies and relates to a living person. Your care file, care plan, and any associated documentation will contain personal data, is likely to also contain information that is considered to be a special category of data such as, physical and mental health and religious beliefs and ethnicity.
We have three care homes which are Community Resource Centres: Charlton House (Keynsham), Cleeve Court (Bath) and Combe Lea (Midsomer Norton). Each one includes residential and nursing care for between 30 and 46 people, and these homes provide important services to older people in our community. They provide care and health services in a comfortable, safe environment for older vulnerable adults with a variety of disabilities, including dementia.
Personal information can be anything that identifies and relates to a living person. Your care file, care plan, and any associated documentation will contain personal data, is likely to also contain information that is considered to be a special category of data such as, physical and mental health and religious beliefs and ethnicity.
We have three care homes which are Community Resource Centres: Charlton House (Keynsham), Cleeve Court (Bath) and Combe Lea (Midsomer Norton). Each one includes residential and nursing care for between 30 and 46 people, and these homes provide important services to older people in our community. They provide care and health services in a comfortable, safe environment for older vulnerable adults with a variety of disabilities, including dementia.
Data subjects
People residing temporarily or permanently in our care homes, in order to be provided care and support services. Where residents live with dementia, sometimes we need to ask their next of kin and/or legal representative to provide information on their behalf.
Personal data
Name
Date of birth
Home address
Phone number
Names, relationship and contact details for any appointed deputy or holder of power of attorney
Names, relationship and contact details of next of kin and anyone else who you may wish to use as an emergency contact
Your health and social care information, including allergies and any medical, physical or mental health conditions, medications and information relating to your care needs
Your likes, dislikes and lifestyle preferences, current as well as historical information (if they relate to providing you with suitable care)
Photographs of you, as part of providing you with suitable care, with specific consent
Your allergies and any medical, physical or mental health conditions and in particular your care and support needs, from any appropriate external social or health care professionals (including your GP)
Your name, home address, date of birth, contact details, needs assessments from any appropriate social or healthcare professionals.
Your likes, dislikes, lifestyle preferences and historical information from your friends, family or any other person you have nominated as your representative, your court appointed deputy or power of attorney.
How is it used?
To assess your needs and suitability for our service prior to admission.
To prepare, review and update a suitable care file, describing the nature and level of care and support services provided to you.
To communicate with you, your representatives and any appropriate social or healthcare professionals about your individual needs and personalise the service provided to you.
To make reasonable adjustments, when required, to meet your individual needs and to ensure we have suitable facilities and equipment to ensure your safety.
To meet our legal and statutory duties, to apply for Deprivation of Liberty Safeguards or as part of our safeguarding obligations.
To complete administration or health and safety documents.
To carry out quality assurance procedure, review our service and improve our customer experience (please note feedback may also be provided anonymously).
Profiling and automated decision making
Not applicable.
Legal basis for using your data
GDPR condition relied upon for processing personal data:
Article 6.1 c - legal obligation
Article 6.1 e - Exercise of official authority
The Care Act 2014, Health and Social Care Act 2015, Data Protection Act 2018, Human Rights Act 1998, Mental Health Act 1983 (Amended 2007), Mental Capacity Act 2005
GDPR condition relied upon for processing special category data
Article 9.2 h - Provision of health or social care
Sharing of personal data with external recipients
We will share your information with organisations who will be required to support you directly but we will inform you prior to sharing and make sure that you understand what is being shared and why. We may also be required to share your information when there is a legal obligation for us to do so.
As we have a statutory basis for collecting your personal data, we do not need to ask your permission to collect and share it, however we will only ever share your data on a basis of need, in line with legislation and will work transparently with you.
As we have a statutory basis for collecting your personal data, we do not need to ask your permission to collect and share it, however we will only ever share your data on a basis of need, in line with legislation and will work transparently with you.
How long is the personal data retained by the Council?
We will retain your information for 6 years after we finish supporting you for any purpose.