The purpose of processing
To use contact and financial details for administration of the tenant's account.
Data subjects
Individuals who receive tenancy of property managed by the Council’s Estates teams
Personal data
Name
Address
Email address
Phone number
National Insurance Number
Bank Details
Arrears notes
How is it used?
Contacting the tenant for billing and statutory notification purposes, as well as chasing of any arrears payments
We will keep up to date records of contact details of tenants in order to provide them with any issues that may affect their tenancy in the future
Profiling and automated decision making
Not applicable.
Legal basis for using your data
GDPR condition relied upon for processing personal data:
Article 6.1 b - Necessary to performance of a contract
We comply with the provisions of the Landlord and Tenant Act 1954 and subsequent revisions.
GDPR condition relied upon for processing special category data
Not applicable
Sharing of personal data with external recipients
Results of financial assessments are shared with providers who deliver services under contract on the Council’s behalf. These may include money laundering investigation agencies and debt recovery agencies. Contractors carrying out repairs to property may in some cases require an on-site contact. Personal data is routinely shared with the Council’s Legal and Financial Services teams as an essential part of maintaining the contractual agreement with the tenant.
How long is the personal data retained by the Council?
Personal data will only be retained for as long as it is needed for the purpose specified above, or as required by applicable law or regulatory requirements. Once a tenant has been charged for a tenancy, by law we are required to retain financial records.