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Policy

Unacceptable behaviour policy

This policy applies to all front-line locations managed by Customer Services, including One Stop Shops, Register Offices and Libraries. We have a responsibility to provide a safe and secure environment for everyone that uses its services. We are committed to the care and protection of our employees and other service users from inappropriate, unpleasant, aggressive or violent behaviour.


  • Published date: 28 March 2023
  • Last updated: 28 March 2023

Documents


Last updated 28 March 2023