Use this page to find out about the support you can get if you're homeless, sleeping rough or threatened with homelessness, and how to contact us.
We may be able to give you support if you are:
- losing your home because your tenancy is going to end
- being evicted from your home
- leaving your home due to domestic abuse and/or violence
- leaving due to a fire or flood
- sleeping on the street
- leaving somewhere you have been staying temporarily (such as a friend's house)
If you are already homeless or sleeping rough
If you are already homeless and cannot resolve the issue yourself, you need to contact us immediately.
We will assist you to secure suitable accommodation by working together on a personal housing plan.
If you have dependent children or are a vulnerable person, we may give you priority for rehousing.
If you are threatened with homelessness
If you are threatened with homelessness and at risk of losing suitable accommodation, we have a legal duty to help you find alternative housing within 56 days.
If you have been asked to leave your home, please read our guidance to find out more about your rights and whether you do need to leave your home.
If you are still at risk of homelessness, contact us.
How to get help
You can get help from us by doing any of the following:
- visiting our Housing, Welfare and Advice Service in Bath
- visiting an Information and Advice Centre in Keynsham or Midsomer Norton
- using our online form to inform our housing team
Our online form is the fastest way to contact us, and we will usually respond to your enquiry within 5 working days.
Further support
There are several organisations in the area that can help you if you are homeless or threatened with homelessness.
Rough sleeping outreach
The multi-agency outreach team helps people in the area who are already homeless, or at risk of homelessness. They also provide help to people leaving hospital or prison to prevent them from sleeping on the streets.
Their support services include early morning outreach sessions, and they provide food, shelter, water clothing and washing facilities. Their specialist support also includes drug and alcohol treatment, mental health support and meaningful activities.
You can contact the outreach team by phone at 01225 750920, or email at Bathoutreach@julianhouse.org.uk
They also hold weekly surgeries at our Bath Housing, Welfare and Advice Service on Tuesdays and Thursdays, usually from 1pm to 3pm.