Tell us about flooding on a road or pavement.
There are different sources of flooding, and different organisations are responsible for responding to them. Use the table below to check who you need to contact.
| Type of flood | Location | Organisation | Contact details |
|---|---|---|---|
| Burst water main | North East Somerset | Bristol Water | Bristol Water website or phone: 0800 801 011 |
| Burst water main | Bath area | Wessex Water | Wessex Water website or phone: 03456 004 600 |
| Sewer Flooding | Bath area and North East Somerset | Wessex Water | Website or phone: 03456 004 600 |
| Main River flooding | Bath and North East Somerset | Environment Agency | 24 hour telephone hotline: 03459 881 188 |
| Ordinary Watercourse flooding | Bath and North East Somerset | B&NES Council | Use the information on this page to help you report it |
| Highway Drainage | Bath and North East Somerset | B&NES Council | Use the information on this page to help you report it |
Before you report it
WarningIf you feel your issue is urgent (for example, if the flooding could potentially cause an accident) you can report this as an emergency
You will need to provide the following information:
- Your name
- Your email address
- Location of the flooding
Using our website to report issues
You will need to provide a location of the issue (postcode or town) and then select the relevant category:
- Drains and flooding
- Public spaces and parks
- Roads and pavements
- Rubbish and environment
We aim to respond to your report within 4 days.