Find out what lighting we maintain and report a fault with a street light or Christmas light.
WarningReport traffic light issues to our signals contractor by phone on 0800 854 229.
Lighting we maintain
Our street lighting team maintains the following:
- Street lighting
- Illuminated street signs
- Illuminated/traffic bollards
- Central island columns (generally found between illuminated bollards)
- Flashing school crossing patrol signs (wig wags)
- Zebra crossings
You can also report a dark area you think needs investigating.
Before you report it
WarningIf you feel your issue is urgent (for example, an item of illuminated street furniture is in a dangerous condition), you can report this as an emergency
Report an issue with lighting on our website.
Using our website to report issues
You will need to provide a location of the issue (post code or town) and then select the relevant category:
- Drains and flooding
- Public spaces and parks
- Roads and pavements
- Rubbish and environment
You will need to provide the following information:
- Your name
- Your email address
- Location of the issue
- A summary of the issue
Next steps
The majority of standard lighting issues will be reviewed within 5 working days. Any faults caused by cable damage or power failure may take longer to repair and require National Grid Electricity Distribution to get involved.