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Report a problem with a bus stop or shelter

Report a problem with a bus stop or shelter.

The types of problems you can tell us about are:

  • Damaged or missing bus shelters
  • Missing bus stops
  • Damaged or missing timetable cases

Before you report it

You will need to provide the following information:

  • Your name
  • Your email address
  • Location of the bus stop or shelter
Using our website to report issues
You will need to provide a location of the issue (post code or town) and then select the relevant category:

 

  • Drains and flooding
  • Public spaces and parks
  • Roads and pavements
  • Rubbish and environment

Report it online

We aim to respond to your report within 4 days.