Use this page to find out about the pest control services we can offer residents within Bath and North East Somerset.
Pests we can help with
We can investigate (and where necessary, remove or exterminate) the following pests:
- Rats
- Mice
- Wasps and hornets
- Cockroaches
- Cluster flies
- Bed bugs
- Fleas
- Carpet moths
We also have a dedicated online form to Report problems caused by seagulls
If we don't deal with your problem
If you have concerns about a pest issue that we don't deal with, try the sources of information below.
- For problems related to foxes, moles or mink, please follow National guidance
- For other pests, visit the British Pest Control Association for detailed information and advice.
How we can help
Select a pest from the list below, to find out:
- how to prevent an infestation
- how to identify the pest you're having problems with
- what you can expect from us, if you ask us to investigate or treat a pest problem
Our Terms and conditions also explain how we operate our services, and explain when charges will apply.
How to prevent an infestation
- Do not feed birds or other animals to excess. The food will attract rats.
- Keep your home in a good condition so that rats cannot gain access easily.
- Remove potential nesting sites by keeping outdoor areas clean and tidy.
- Store food and waste in sealed containers or bins, away from where rats could get access.
What to expect from a visit
We will look for signs and evidence of rats, this could be droppings or damage to food. We will then discover what is attracting them and where they are coming from.
We will discuss with you to decide the best course of action. This will likely involve the use of bait. However, if treatment is not necessary, we can give advice on how you can solve the problem yourself.
How to prevent an infestation
- Keep your home in a good condition so that mice cannot gain access easily.
- Ensure all rubbish and food waste is disposed of promptly and appropriately.
- Remove potential nesting sites by keeping outdoor areas clean and tidy.
- Store food and household waste in sealed containers or bins, away from where mice could get access.
- Do not feed birds or other animals to excess. The food will attract mice.
What to expect from a visit
We will look for signs and evidence of mice. This could be droppings or damage to food. We will then discover what is attracting them and where they are coming from.
We will discuss with you to decide the best course of action. This will likely involve the use of bait. However, if treatment is not necessary, we can also give advice on how you can solve the problem yourself.
How to know if you have a wasp nest
- Wasps are bright yellow with black stripes.
- The nest is not usually visible. Nests are usually in lofts, trees, sheds or garages, often close to a good food source.
- Look at holes in brickwork, fascia or soffit board. Wasps will use a single hole to enter (unlike mortar bees, which will investigate several).
- Look out to see if there is constant activity of wasps arriving and disappearing into your property.
To find answers to common queries about wasps, including guidance on identifying and managing wasp nests, treatment options and limitations you can read frequently asked questions about wasps.
Please go to the British Beekeepers Association site for help with knowing if you have a bee, wasp or hornets' nest.
What to expect from a visit
We will confirm that the nest is a wasp nest by observing the appearance of the pests and their behaviour. Treatment will depend on the accessibility of the nest, and officers are able to reach approximately 18 feet. An information advice sheet will be given detailing the method used.
After treatment, we advise that you stay away from the treated nest for 4 hours until you see no further activity. If on the rare occasion there is still activity around the nest after 24 hours, we will return to re-treat.
How to prevent an infestation
- Keep your home clean, especially the kitchen. Cockroaches are attracted to grease and water.
- Empty bins regularly and keep rubbish far away.
- Prevent cockroaches from coming up drains by pouring bleach.
- Seal cracks on exterior and interior walls.
- Move logs and wood away from your house. Cockroaches live in wood and will migrate inside buildings to keep warm.
What to expect from a visit
We will monitor the infestation to identify the pest. We will then use a gel-based treatment, placing it near the infestation sites.
Following treatment, we will give you an information advice sheet and contact details. You will then need to arrange a follow-up visit so that the treatment can be removed.
Cluster flies are not an indication of poor hygiene. They are simply seeking a suitably warm place to hibernate.
How to prevent an infestation
- Seal around windows and other entry points.
- Check roofs, as they are known as 'attic flies' and often settle in roof voids.
What to expect from a visit
Before we visit, you should cover any water tanks. We will inspect the roof space, if it safe to do so, and will use a ULV fog generator to eradicate any residing cluster flies. You will be advised not to go into the loft space for at least an hour after treatment.
Following treatment, we will give you and information advice sheet providing details of the method used and contact information.
Fees and terms of service
The table below shows our standard fees for treatment services, and concessionary prices, where these are available. For some pests, we include a maximum number of visits for re-treatment (where necessary) within the service fee. See our Terms and conditions for more details.
Check if you are eligible for concessionary prices
If you receive the following benefits, you will be entitled to pay the concessionary price:
- Council Tax Support
- Housing Benefit
- Disability Living Allowance
- Attendance Allowance
- Working Tax Credit
- Income Support
- Job Seekers Allowance
- Employment Support Allowance
- Pension Credit
| Pest | Maximum visits included | Full price | Concessionary price |
|---|---|---|---|
| Rats | Up to 3 visits |
£195 |
£98 |
| Mice | Up to 3 visits | £195 | £98 |
| Rats or mice | Additional visit (in business hours) | £75 | £75 |
| Wasp or hornet nest | 1 visit |
£120 £36 additional nest |
£75 £36 additional nest |
| Cockroaches | Up to 3 visits |
£216 |
£108 |
| Cluster flies | 1 visit | £144 | £72 |
| Number of rooms treated | Full price | Concessionary price |
|---|---|---|
| 1 to 2 |
£216 £144 additional visit |
£108 £77 additional visit |
| 3 to 4 |
£360 £288 additional visit |
£180 £144 additional visit |
| 5 |
£504 £432 additional visit |
£252 £216 additional visit |
| 6 to 10 |
£648 £576 additional visit |
£324 £288 additional visit |
| Charge | Amount |
|---|---|
| Callout fee (if no treatment takes place) | £67 |
| Missed appointment | £72 |
| Charge for cancellation (24 hrs' notice or more) | £36 |
| Late cancellation charge (less than 24 hrs' notice) | £72 |
Make your booking
To enquire about our Pest Control Contracts, or to book a treatment, call us on 01225 396007