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Car park season tickets and permit terms and conditions

General terms and conditions

These general terms and conditions apply to all of the permit types detailed within these terms and conditions.

2.1 A season ticket or parking permit does not guarantee a parking space.

2.2 Failure to comply with these terms and conditions and those advertised within the car park may result in a Penalty Charge Notice (PCN) being issued.

2.3 Parking is only permitted in marked bays in the car park for which the season ticket or permit has been issued.

2.4 Vehicles must be parked wholly within the bay markings.

2.5 Where applicable, paper permits must be completed in ink, or the relevant information scratched off the correct panels. Alterations to the details on a paper permit or incorrect usage will automatically render it invalid.

2.6 Paper permits are valid for use in any vehicle, unless specified on the permit.

2.7 Digital permits are only valid for the active vehicle as shown in MiPermit.

2.8 If a season ticket or permit holder changes their vehicle, it is the season ticket/permit holder’s responsibility to ensure the season ticket or permit is updated accordingly. Alternative parking should be sought until the vehicle registration is changed.

2.9 Responsibility for renewal of a season ticket or permit lies with the season ticket/permit holder.

2.10 Parking without a valid season ticket or permit or other form of parking authorisation may result in a Penalty Charge Notice (PCN) being issued.

2.11 In accordance with the Council’s Traffic Regulation Orders, the Council or Police may temporarily suspend the whole or part of a parking place which will be marked accordingly. Vehicles should not be parked in a suspended parking place without signed authorisation from an authorised Council Official or Police Officer.

2.12 Please note, the Council may cancel, withdraw or refuse to issue a season ticket or permit if it appears that any of the particulars or evidence supplied by the applicant is falsified or untrue.

2.13 The Council reserves the right to request evidence to verify any details provided within a season ticket or permit application and will complete regular checks throughout the year. Failure to provide the requested information within 21 days or any evidence of falsified information may result in the cancellation of parking season tickets or permits described within these terms and conditions, with no recourse to a refund.

2.14 Where a dispute arises as to the eligibility for a season ticket or permit, or use of a season ticket or permit not in accordance with these terms and conditions, the decision made by the Head of Parking Services will be final.

2.15 The Council will consider refunds of any full remaining months for season tickets or permits listed within these terms and conditions on a case-by-case basis if the season ticket or permit is no longer required, subject to the application of a £10 administration charge.

2.16 We reserve the right to make changes to these terms and conditions.