Use this page to renew an existing licence for a house in multiple occupation (HMO).
The application process
Select a topic below to guide you through application and payment for your licence renewal.
Before you start, collect the following documents and information, which you'll need to submit as part of your application:
- Floor plans for the property
- Basic DBS certificates for all proposed licence holders, dated within 3 years
- A fit and proper person declaration for all proposed licence holders - company form and individual form
- If using a separate manager, a DBS certificate and fit and proper person declaration for the manager, dated within 3 years
- A current gas safety certificate
- A satisfactory Electrical Installation Condition Report, dated within 5 years
- An Energy Performance Certificate (EPC)
You will also need to include information on all property owners, including any mortgages including roll numbers, any freeholders, any leaseholders and any charges on the property.
You need to submit a floor plan where the layout has changed on renewal, or if you request a variation to the licence.
Read more about details needed for floor plans
You must include the following details on your floor plan:
- Address of the property
- Floor level i.e ground, first, second
- All rooms and their use, for example: kitchen, bedroom
- Location of stairs and doors
- All fire precautions currently installed within the property, such as fire blanket, fire doors, heat and smoke detectors
- Size of rooms (m2), not including hallways, WCs and bathrooms
- Number of occupants per bedroom
We will accept hand-drawn plans, as long as the information you provide is clear. Please do not upload any architectural plans; we may reject these.
Licence fee
An HMO licence renewal costs £895.
You can pay in full when you submit your application, or split the fee into two payments:
Part 1 (£600) is payable when submitting the application online, and covers the cost of processing the application, up to approval.
Part 2 (the remaining balance) becomes payable after the licence has been approved, and covers the cost of issuing the licence and follow up enforcement of the scheme.
You can pay using most credit and debit cards. Unfortunately, we are not able to accept American Express. Find details on our application form.
Discounts
We will apply a £50 discount to your licence if you meet all of the following conditions:
- Your fully completed application is submitted through our online application form
- All of the correct, valid supporting documents are uploaded with the application
- The proposed licence holder and any managers agree to receive licences and any other relevant documents via email
Refunds
If you decide to withdraw your application, you can receive a refund. The amount of money you get back will depend on the stage of your application:
| Application withdrawal stage | Licence fee refund |
|---|---|
| Withdrawn before processing and acknowledgement | Any fees already paid |
| Withdrawn after processing but before a property inspection | £340 of Part 1 fee will be refunded, and Part 2, if paid |
| Withdrawn after processing and property inspection | Part 2, if paid |
| After a final HMO licence is issued | No refund available |
| If the HMO licence application is refused | Part 1 fee refunded |
An HMO licence renewal usually lasts for 5 years, though we may reduce this if we feel a shorter duration is appropriate.
If you sell the property, you cannot transfer the licence to the new owner. They must make a new application. We will revoke your licence when you inform us about a property sale, or if the property is no longer licensable.
We may also decide to revoke your licence if we no longer consider you to be a fit and proper person. You would have to make representations against this and may appeal to the Residential Property Tribunal.
You can apply for a licence renewal up to a month before the existing licence runs out. Do not apply to renew your licence earlier than this. If you submit your application too early, we may refuse this and you will only receive a partial refund.
You can submit an application using our Idox online form. We recommend that you register for your Idox ID before applying for a licence. This will allow you to save as you go and return to your unfinished application anytime you wish.
How to create an Idox account or return to a saved application
First, you need to click the Apply for an HMO licence button below. To register, click Log in to save on the application page.
On the next page, click Register for an Idox ID.
You will receive a confirmation email once you complete the registration. Please ensure you follow the instructions in the email before logging back in to start your online application.
If you have any problems with the application form, please contact the Idox Helpdesk by email at: servicedesk@idoxgroup.com, or by calling 03330 111 663
Return to saved applications
You can exit the application at any time by closing your browser. When you next log in, please note it will say ‘Saved as Draft’ in the top left-hand corner of your application; if it does not say that, you have not logged in after registering.
Please read our application guidance notes, which will help you to complete your renewal application.
Once you have submitted an application, you will receive a confirmation email from Idox with a DSFX number and a PDF copy of the application attached. This is your evidence of submission and you should keep it in a safe place.
You do not need to contact us to check that we have received your application. We will aim to contact you within 10 working days, though this can take longer during busy periods.
If you have not received a confirmation email, then you may not have submitted an application and you should check your Idox account and draft submissions.
Rules and regulations while you hold your licence
Select a topic below to find out more about regulations and conditions which will apply to your renewed HMO licence.
The licence contains both mandatory conditions and council-imposed conditions. Please read these carefully, as failure to comply with conditions is an offence and you may be prosecuted.
If we ask you to carry out works at the property, you must complete these in the time specified on the licence.
It is a legal requirement for the name and address of the licence holder to be made available on a public register, together with details of any manager and information about the licence, such as the permitted number of occupants.
If you decide to alter the layout, change the maximum number of occupants or change the management arrangements of the HMO, you must tell us and apply for a variation to your licence.
We will ensure that the standards are met and the new circumstances are represented on the licence.
You cannot vary a licence to change the licence holder. The new licence holder needs to make a new application.
We will inspect the property at least once during the 5-year licence period.
We will carry out a risk assessment of any hazards that exist at the property, under the Housing Health and Safety Rating System (HHSRS), and you will need to carry out any necessary remedial work. We will also assess the property to see if you are complying with the licence conditions and the management regulations.
You should ensure that gas appliances and your fire detection system are regularly serviced, and a report on the electrical installation is carried out every 5 years, fixing any code 1 and 2 defects. You need to produce all relevant certificates at the inspection.
Where agents are involved in the management of the HMO, we will inform both the agent and the licence holder of the date and time of inspection. You must decide who will provide access to the inspecting officer.
Missed inspection charge
If one of our inspecting officers is unable to gain entry to a property to carry out an inspection, this will be classed as a missed inspection and we will charge the licence holder £50.